Rooflight advice
Rooflight Care: What to Keep After Installation
Keep a small rooflight handover file when installation is complete. It gives you the information needed for cleaning, service enquiries and any future work without having to identify the product from appearance alone.
Keep the product identity
Save the full product name, order number, ordering dimensions, frame finish and glass specification. Include component labels and photographs of the completed installation taken safely. If the range has different generations, retain the applicable generation or document reference.
Ask for a practical care plan
Ask the installer for the current manufacturer care guidance and a safe access plan. Check the requirements for coated glass, frames and seals separately. Use only suitable cleaning products and tools. Avoid abrasive cleaning or improvised treatments that have not been confirmed as compatible.
Look after the whole assembly
Arrange appropriate inspection of the surrounding roof covering, drainage and visible seals as well as cleaning the glass. Do not walk on the rooflight. If there is a change in appearance or performance, record it from a safe position and seek advice before dismantling or resealing components.
Report issues with useful information
When reporting a concern, explain where it appears, when it started and whether it is associated with particular weather conditions. Include the order reference and useful photographs. Keep the installer’s details and any applicable warranty documents with the product record so the enquiry can reach the right person.
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Send us your product choice, dimensions and installer’s drawing so we can help you identify the right specification and documents.
Contact Roof Lantern KitsCompare specifications and configure your rooflight
Have your installer confirm the selected product's ordering dimensions and support details before placing an order. Read the measuring guide and keep the final specification with your project drawings.
